Why should I buy from Home Gym Bodybuilding? I’ve been selling a variety of items online since 2001. I answer emails quick, ship fast and take care of my customers like I expect to be taken care of when I’m a customer.
How fast do you ship? I ship Monday through Friday. If you buy an item before noon any weekday, it will ship the same day, otherwise it will ship the next business day. Example, you buy an item Friday afternoon, it will ship out the next business day, Monday.
International: I had to pay a tax when I picked my item up from the post, WHY? Any applicable taxes, custom or duties associated with this item are NOT included and are the responsibility of the buyer. Some UK and other EU countries are charging much higher import fees than others.First time International buyers may want to check and verify these fees locally.
My country charges extra tax, will you mark the customs form “GIFT” or a lower $ amount? NO! You are responsible for ALL customs tax. I will not mark the customs form “GIFT” or a lower $ amount. You are asking me to commit customs fraud a federal offense in the US.
How fast do you answer emails? Usually within the hour, sometimes within minutes. Store hours: M-F 8am-6pm central. Questions answered 7 days a week.
Do you offer a discount? We offer a 5% discount on your total order, USE DISCOUNTCODE 5offhgb
Do you charge sales tax? Only Indiana residents will be charged 7% sales tax
What is your guarantee? Your satisfaction is guaranteed! If you are not satisfied for any reason, simply send back the item in the same condition as it was received, within 30 days of receipt, and your money will be promptly refunded.
What is your return policy? Buyer pays for return shipping unless the item was received defective. Item must be returned in new condition, with ALL retail packaging and price tags attached. If the item cannot be resold as new, a 50% restocking fee will be deducted form the refund.
Why didn’t I receive the free ebooks you promised? The link to the 22 free bodybuilding and fitness ebooks was emailed to the email address you have on file with paypal on the day you ordered and the link was also included inside the package on a business card.